One of the biggest misconceptions about Demand-Responsive Transport (DRT) is that it competes with fixed-route services. In fact, when designed properly, the two can form a mutually reinforcing ecosystem that maximizes coverage while preserving efficiency and public investment.
That’s where anti-cannibalisation strategies come in. These are specific measures built into the DRT platform to prevent overlap with fixed lines and guide users toward the most suitable transport option.
Without proper boundaries, DRT services may inadvertently draw users away from existing buses or trains—especially if those routes are slower or less direct. While this may feel like a win in the short term, it can lead to inefficiencies, underuse of public infrastructure, and conflict with transit authorities.
The key is to ensure that DRT fills gaps without duplicating what’s already available. That’s the principle behind every anti-cannibalisation mechanism built into the Shotl platform.
Operators can define service zones where DRT is active and exclude specific streets or stops covered by fixed lines. For example, routes with high-frequency bus service can be marked as “no-pickup zones” to preserve their role as the primary transit spine.
DRT can be configured to operate only during off-peak hours or evenings—complementing fixed lines rather than competing with them. In some cases, it serves as a night shuttle once the main service ends.
The system can prevent bookings between origin-destination pairs that are well-served by existing routes. If a user tries to book a DRT trip between two fixed stops, the app can suggest the fixed service instead.
By ingesting General Transit Feed Specification (GTFS) data, the platform is aware of current routes, schedules, and stop locations. This makes DRT aware of the wider network—and capable of deferring to it when appropriate.
Anti-cannibalisation isn’t just about restriction—it’s also about informed decision-making. Shotl’s passenger app provides smart suggestions that help users understand when and why they should take a fixed route instead.
This helps build public trust and avoids confusion or perceived service redundancy.
Ultimately, DRT and fixed-line services share the same mission: getting people where they need to go in an efficient, affordable, and sustainable way. Anti-cannibalisation tools help align these modes strategically—not competitively.
Rather than replacing fixed routes, DRT fills the cracks, offering dynamic support in low-density zones, time windows with no coverage, or for populations that are traditionally underserved.
As mobility systems grow more multimodal, coordination—not competition—is the future. PTDRT shouldn’t operate in isolation in urban environments. With built-in anti-cannibalisation logic, it becomes a powerful complement to existing networks.
Ready to build a DRT system that enhances, not replaces, your public transport infrastructure? Talk to our experts.
30.12.19
On Wednesday the 27th of November we attended the Spazio Novecento in Rome where we received the Gold Award for Open Innovation.
23.05.22
The Italian city of Piacenza, capital of the province of the same name in the Emilia-Romagna region, launches a new on-demand night bus service, successfully adopting smart city technology and mobility.
27.01.20
Munich Airport rolled out its new corporate shuttle service ShuttleMe which is based on Shotl’s on-demand mobility platform. This service represents a new and improved way for employees to move between multiple spaces at the airport site.